Schedules, packages and trial classes, handled on WhatsApp.
Recepción24 looks after your clients on your studio's or gym's WhatsApp day and night: it shares the class schedule and package prices, takes trial class or session requests, sends reminders and passes anything that needs a person to you.
- Yoga studios
- Pilates studios
- Personal trainers
- Boxing gyms
You're teaching, WhatsApp keeps buzzing
You're mid-class
A coach or trainer can't reply while training someone. Messages pile up for later.
“What time is class?”
Schedules, package prices, what to bring, whether there are showers: the same questions every day.
Late-night interest
People who want a trial class often write at night; if nobody replies, the interest cools off.
Empty spots
Someone holds a spot and doesn't show, when someone else could have used it.
What it looks like in practice
Sample conversations with fictional businesses. In your free demo we show them with your own schedule and packages.
ClientHi, I've never done reformer pilates. Do you have a trial class?
AssistantHi! I'm Estudio Demo's assistant. Yes, the reformer trial class is $150 MXN (example price) and it's for beginners. There are classes Tuesday and Thursday at 7:00 am and 7:00 pm. Which works best?
ClientTuesday 7 pm
AssistantDone! What's your name? We recommend arriving 10 minutes early and bringing grip socks.
ClientDaniela
AssistantThanks, Daniela. I've logged your request for Tuesday at 7:00 pm. The studio will confirm your spot here.
Fictional business; example schedule and prices.
ClientHow much is the 8-class package and how long is it valid?
AssistantThe 8-class package is $1,400 MXN and is valid for 30 days (example prices). There's also a drop-in class and a 12-class package. Would you like me to put you in touch with the team to buy it?
ClientYes, please.
AssistantGreat, I've let the team know. They'll message you here about payment.
Payments and memberships are handled by your team; the assistant hands over the conversation.
AssistantHi Daniela 🥊 Just a reminder of your session with the trainer tomorrow at 8:00 am at Box Demo. Can you confirm?
ClientCancel
AssistantThanks for letting us know. I've told the team so they can free up your spot. Would you like them to offer you another time?
If someone cancels, the spot can go to someone else.
What your studio or gym gets
Replies even mid-class
Schedules, prices and location right away, including at night and on weekends.
Organized trial classes
Every request arrives with name, class, day and time in Google Calendar or Google Sheets.
Reminders with confirmation
Sent the day before, with buttons to confirm, reschedule or cancel, so spots don't sit empty without notice.
You stay in control
Payments, memberships, injuries or special cases go straight to you or your team.
No health advice
It gives no medical or injury advice; those questions go to your team.
Spanish and English
Useful if you teach expats or are in an area with lots of tourists.
Set up with your studio's information
You give us the information once and we turn it into clear answers. If anything changes, we update it for you.
- Class schedule by day and coach
- Prices for drop-ins, packages and memberships
- Trial class and tips for beginners
- What to bring and cancellation policy
- Address, showers and parking
- Which cases go straight to you
Secure & private. Runs on Meta's official WhatsApp Business Platform with messages encrypted in transit, asks only for the data needed to look after your customers and handles it under Mexico's data protection law (LFPDPPP). We never sell data. How we protect your data
Clear pricing, no surprises
One setup fee and a monthly fee, the same for every kind of business. You don't have to configure anything.
- Setup with your business's information
- Connection to the official WhatsApp Business API
- Conversations in Spanish and English
- Appointments, reservations and requests in Google Sheets or Google Calendar
- Reminders and follow-up messages
- Human handoff for urgent and sensitive cases
- Answer updates and support on WhatsApp
Month to month, no minimum term: cancel any time. The monthly fee is paid in advance. IVA is Mexican VAT (16%). Meta's per-message WhatsApp fees, where they apply (for example on reminders), are billed separately at actual usage. We issue CFDI invoices. Terms and conditions. See everything included · FAQ
Other industries
See it working with your studio's schedule
Email us or leave your details and we'll prepare a free demo, no commitment.