Baths, grooms and vet visits, answered on WhatsApp.
Recepción24 looks after your clients on your grooming salon's or vet clinic's WhatsApp day and night: it quotes prices by pet size, takes appointment requests, sends reminders and passes urgent cases to your team right away.
- Dog grooming salons
- Bath & groom
- Veterinarians
- Vet practices
Lots of WhatsApp, few free hands
“How much for my dog?”
The price depends on size, breed or coat, and explaining it takes several messages, every day.
Hands on the grooming table
While you bathe, groom or treat a pet, you can't answer the phone or WhatsApp.
Forgotten appointments
Without a reminder, some owners forget and the slot stays empty.
Urgent messages in the pile
At a vet, an urgent message can get lost among questions about prices and hours.
What it looks like in practice
Sample conversations with fictional businesses. In your free demo we show them with your own services and prices.
ClientHi, how much is a bath and groom for a schnauzer?
AssistantHi! I'm the assistant for Estética Canina Demo. For a medium dog like a schnauzer, a bath and groom is $450 MXN (example price; it can vary with the coat's condition). Would you like to request an appointment?
ClientYes, Saturday.
AssistantGreat. What's your dog's name, and whose name should I put the booking under?
ClientToby, under Luis.
AssistantThanks, Luis. I've logged the request for Toby: bath and groom, Saturday. The salon will confirm the time here.
Fictional business; example prices.
AssistantHi Luis 🐶 Just a reminder of Toby's appointment tomorrow, Saturday, at 11:00 am at Estética Canina Demo. Can you confirm?
ClientConfirm
AssistantThank you! See you both then. Please bring him on a leash.
If the owner reschedules or cancels, your team is notified.
ClientMy cat ate something weird and she's vomiting, what should I do?
AssistantI'm so sorry about your cat. I can't give medical advice, but I've alerted the Veterinaria Demo team so they reply as soon as possible. If it's an emergency, call the clinic directly or go to a 24-hour animal hospital.
On health matters the assistant gives no advice: it alerts your team right away.
What your grooming salon or vet clinic gets
Replies at any hour
Owners get prices, hours and location right away, including at night and on weekends.
Clear prices by size
The assistant asks for breed or size and gives the price you set, without the back-and-forth.
An organized schedule
Each request arrives with the owner's name, the pet, the service and the day, in Google Calendar or Google Sheets.
Reminders with confirmation
Sent the day before, with buttons to confirm, reschedule or cancel.
Urgent cases to your team
If someone describes an emergency, the assistant doesn't handle it: it alerts your team immediately.
No medical advice
It doesn't diagnose or recommend treatments or medication. That's your vet's job.
Set up with your business's information
You give us the information once and we turn it into clear answers. If anything changes, we update it for you.
- Services and prices by size, breed or coat type
- Requirements you ask for (e.g. up-to-date vaccination card)
- Hours, public holidays and vacations
- Pick-up and drop-off service, if you offer it
- Address, directions and parking
- Which cases go straight to a person (emergencies, complaints)
Secure & private. Runs on Meta's official WhatsApp Business Platform with messages encrypted in transit, asks only for the data needed to look after your customers and handles it under Mexico's data protection law (LFPDPPP). We never sell data. How we protect your data
Clear pricing, no surprises
One setup fee and a monthly fee, the same for every kind of business. You don't have to configure anything.
- Setup with your business's information
- Connection to the official WhatsApp Business API
- Conversations in Spanish and English
- Appointments, reservations and requests in Google Sheets or Google Calendar
- Reminders and follow-up messages
- Human handoff for urgent and sensitive cases
- Answer updates and support on WhatsApp
Month to month, no minimum term: cancel any time. The monthly fee is paid in advance. IVA is Mexican VAT (16%). Meta's per-message WhatsApp fees, where they apply (for example on reminders), are billed separately at actual usage. We issue CFDI invoices. Terms and conditions. See everything included · FAQ
Other industries
See it working with your own services
Email us or leave your details and we'll prepare a free demo, no commitment.